August 3 2023: Phone Lines Back Up

Update 1:03 PM AEST: Please note that our phone lines are now working as normal. We thank you for your patience.

We are currently investigating an issue that is affecting call quality across some of our phone lines nationally, including our 1300 CERTAIN (237 824) number. Our Service Provider is already addressing this. At this stage, we do not have an estimated time for resolution. However, we will update this page as the matter progresses.

Please contact your Client Manager, email Client Support or use the Contact page to get in touch.