November 2021.
Dear Valued Client,
As we reach the end of a very challenging year and the holiday season approaches, we would like to take this opportunity to thank you for your continued support and business. We look forward to working with you in the coming year, and wish you the very best for 2022.
As you are aware, the lead up to Christmas is the busiest time of the year for the transport and logistics industry. In addition to this, we are still operating under varying COVID-19 restrictions across our network, which creates additional challenges in maintaining our service levels. Therefore, to avoid disappointment, we ask that our clients allow additional time for all consignments, particularly date sensitive deliveries.
AirRoad’s Client Support phone lines will be closed and we will not be operating on the days below:
- Christmas Day – 25/12/2021
- Boxing Day – 26/12/2021
- Christmas Public Holiday – 27/12/2021
- Boxing Day Public Holiday – 28/12/2021
- New Year’s Day – 01/01/2022
- Public Holiday – 03/01/2022
For more information on our interstate schedule in the lead up to Christmas and the New Year, please see the letters below.
- NSW – Linehaul Schedule and Cut Off Dates
- VIC – Linehaul Schedule and Cut Off Dates. See agent trading schedule here.
- WA – Linehaul Schedule and Cut Off Dates
Please also note that some delivery agents in our network, particularly in the country areas, may not be operating between Christmas and New Year. If a delivery is required at this time, please contact your Account Manager prior to despatch to confirm if the required service is available.
All interstate and intrastate linehaul schedules will return to normal from Tuesday the 4th of January 2022.
We thank you for your understanding, and wish you the very best.
Best Regards,
The AirRoad Team
