Posts by Dhondup Tsering

Due to fires in our service area that have caused disruption to linehaul, there will be a 1 – 2 day delay on deliveries in the following towns: AraratStawellHalls GapDadswell BridgeHorsham & outer areas Regards,The AirRoad Team

Update 2 : 30 January 204 Dear Valued Client, Our Tonwsville depot has just had power restored. Deliveries have recommenced with skeleton staff due to damages in the area and to their property.For the other areas mentioned previously, we are trying to deliver where we safely can. Regards,The AirRoad Team —- 23 January 2024 Dear…

Update 3: 02 February 2024 Perth to Darwin – New departures rerouted via Port Augusta Brisbane to Darwin – Extended delays due to flooding Sydney to Darwin – Routing via Port Augusta Ex Tropical Cyclone Kirrili forecast to track south between Camooweal and Mount Isa this weekend Dear Valued Client, 1. Perth to Darwin –…

Dear Valued Client, As you may be aware, Tropical Cyclone Jasper is expected to cross Queensland coast this afternoon. As a result, delays are expected in the Far North Queensland region over the coming days. We are monitoring the situation closely and securing freight within our network. Deliveries will resume once it is safe for…

December 8 2023 Dear Valued Client, As 2023 draws to a close and the holiday season approaches, we would like to take this opportunity to thank you for your continued support. We look forward to working with you in the coming year, and wish you good health, happiness, and success in 2024. The lead up…

Dear Valued Client, Please note that delays are expected tomorrow in Tasmania due to the late departure of the Melbourne-Devonport vessel. In addition, the Devonport Wharf has their Maritime AGM being held tomorrow followed by a public holiday on Friday. Our on-forwarder will still run a shift to clear out their freight on the day.…

Dear Valued Client, Services to/from Darwin ex Sydney and Brisbane are currently delayed due to weekend road closures between Avon Downs and Barkly Homestead. The road closures are from bushfires and back burning. Unfortunately, this has affected the services scheduled to depart Darwin today. Return services scheduled from Brisbane and Sydney later in the week…

Update: October 10 2023 Please note that our services in Gippsland are back to normal. Thank you for your patience and support. — October 4 2023 Dear Valued Client, As you may be aware, the Gippsland region has experienced a number of bushfires recently. We are now expecting a significant amount of rainfall, which is…

Update 1:03 PM AEST: Please note that our phone lines are now working as normal. We thank you for your patience. — We are currently investigating an issue that is affecting call quality across some of our phone lines nationally, including our 1300 CERTAIN (237 824) number. Our Service Provider is already addressing this. At…

16 June 2023. Dear Valued Client, Please note that one of the two vessels used for shipping goods by our on-forwarder is currently under scheduled maintenance. Repairs are expected to be completed by the end of next week. As a result, we are experiencing delays of 2 weeks with a backlog to be cleared once…