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16 October 2023: Delays to Darwin from Sydney and Brisbane
Dear Valued Client, Services to/from Darwin ex Sydney and Brisbane are currently delayed due to weekend road closures between Avon Downs and Barkly Homestead. The road closures are from bushfires and back burning. Unfortunately, this has affected the services scheduled to depart Darwin today. Return services scheduled from Brisbane and Sydney later in the week…
Read MoreOctober 10 2023: Services in Gippsland Return to Normal
Update: October 10 2023 Please note that our services in Gippsland are back to normal. Thank you for your patience and support. — October 4 2023 Dear Valued Client, As you may be aware, the Gippsland region has experienced a number of bushfires recently. We are now expecting a significant amount of rainfall, which is…
Read MoreAugust 3 2023: Phone Lines Back Up
Update 1:03 PM AEST: Please note that our phone lines are now working as normal. We thank you for your patience. — We are currently investigating an issue that is affecting call quality across some of our phone lines nationally, including our 1300 CERTAIN (237 824) number. Our Service Provider is already addressing this. At…
Read More16 June 2023: Delays in Tasmania
16 June 2023. Dear Valued Client, Please note that one of the two vessels used for shipping goods by our on-forwarder is currently under scheduled maintenance. Repairs are expected to be completed by the end of next week. As a result, we are experiencing delays of 2 weeks with a backlog to be cleared once…
Read MoreUpdate to Online Dangerous Goods Booking Process
April 2023 Dear Valued Client, To assist our clients in meeting compliance requirements when transporting dangerous goods, we have updated our online booking process. Fields needed to generate the relevant Dangerous Goods Declaration document have been added to our online booking tool. This contains critical information including a description of the dangerous goods, emergency contact…
Read More16 March 2023: Delays in Tasmania
16 March 2023. Dear Valued Client, Please note that we have been experiencing significant delays for goods travelling to Tasmania this past week due to shipping issues. Normal operations will resume from tomorrow. However, we are working with a backlog which is estimated to cause delays of up to 1 week. As always, we appreciate…
Read More06/03/2023: Delays in Darwin due to Flooding
Update 2: March 6 2023 Dear Valued Client, Please note the updates below for consignments in Darwin. We thank you for your patience and continued support. Regards, The AirRoad Team. March 9 2023 Dear Valued Client, Please note that goods headed to Darwin are currently being delayed due to flooding and detours. We thank you…
Read More17/01/2023: Delays in North QLD
Dear Valued Client, Please note that the due to heavy rainfall and flooding, the Bruce Highway has been closed in multiple locations. The Bruce Highway is Queensland’s main north-south road corridor. Heavy rain is expected to continue for most of this region with another 400mm of rain expected today. Police have also been issuing food…
Read More06/12/2022: Delays Due to Linehaul Scarcity
December 6, 2022. Dear Valued Client, Please note that we are currently experiencing national delays due to the scarcity of linehaul resources and an increase in freight volumes in the lead up to Christmas. Due to the recent flooding and damage to rail line, goods bound for WA are currently being transported via road freight,…
Read More2022 Christmas Trading Hours and Cut Off Dates
30 November 2022 Dear Valued Client, As we reach the end of another very challenging year and the holiday season approaches, we would like to take this opportunity to thank you for your continued business. We look forward to working with you in the coming year, and wish you good health, happiness, and success in…
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