Update to Online Dangerous Goods Booking Process

April 2023 Dear Valued Client, To assist our clients in meeting compliance requirements when transporting dangerous goods, we have updated our online booking process. Fields needed to generate the relevant Dangerous Goods Declaration document have been added to our online booking tool. This contains critical information including a description of the dangerous goods, emergency contact…

Read More

16 March 2023: Delays in Tasmania

16 March 2023. Dear Valued Client, Please note that we have been experiencing significant delays for goods travelling to Tasmania this past week due to shipping issues. Normal operations will resume from tomorrow. However, we are working with a backlog which is estimated to cause delays of up to 1 week. As always, we appreciate…

Read More

06/03/2023: Delays in Darwin due to Flooding

Photo of Flooding on road

Update 2: March 6 2023 Dear Valued Client, Please note the updates below for consignments in Darwin. We thank you for your patience and continued support. Regards, The AirRoad Team. March 9 2023 Dear Valued Client, Please note that goods headed to Darwin are currently being delayed due to flooding and detours. We thank you…

Read More

17/01/2023: Delays in North QLD

Photo of Flooding on road

Dear Valued Client, Please note that the due to heavy rainfall and flooding, the Bruce Highway has been closed in multiple locations. The Bruce Highway is Queensland’s main north-south road corridor. Heavy rain is expected to continue for most of this region with another 400mm of rain expected today. Police have also been issuing food…

Read More

06/12/2022: Delays Due to Linehaul Scarcity

Photo of Flooding on road

December 6, 2022. Dear Valued Client, Please note that we are currently experiencing national delays due to the scarcity of linehaul resources and an increase in freight volumes in the lead up to Christmas. Due to the recent flooding and damage to rail line, goods bound for WA are currently being transported via road freight,…

Read More

2022 Christmas Trading Hours and Cut Off Dates

30 November 2022 Dear Valued Client, As we reach the end of another very challenging year and the holiday season approaches, we would like to take this opportunity to thank you for your continued business. We look forward to working with you in the coming year, and wish you good health, happiness, and success in…

Read More

24/11/2022: Delays in Darwin, WA and Central NSW

Photo of Flooding on road

Update: 24 November 2022 Dear Valued Client,Please note that we are experiencing delays in the following areas. Darwin: Services both to and from Darwin ex Sydney are being impacted. Heavy rainfall across north-west NSW has resulted in the Mitchell Highway at Bourke being closed to traffic from yesterday. Floodwaters have been covering the road for…

Read More

28/10/2022: Deliveries Resume in Northern NSW

Photo of Flooding on road

28 October 2022 Dear Valued Client, Please note that most affected areas previously listed have re-opened. At this stage, we are going through a backlog which we hope to clear over the next few days. Minor delays are expected. Once again, thank you for your support. Regards, The AirRoad Team. 25 October 2022 Dear Valued…

Read More

STS and Pickup Requests to Move Online

29 July 2022. Dear Valued Client, At AirRoad, we are constantly looking at ways to improve operational efficiency and make the pickup and delivery process as seamless as possible. Please note that from Monday September 5 2022, all clients will be required to submit their STS, Pickup and 3rd Party consignment requests via the My…

Read More