24/11/2022: Delays in Darwin, WA and Central NSW

Photo of Flooding on road

Update: 24 November 2022 Dear Valued Client,Please note that we are experiencing delays in the following areas. Darwin: Services both to and from Darwin ex Sydney are being impacted. Heavy rainfall across north-west NSW has resulted in the Mitchell Highway at Bourke being closed to traffic from yesterday. Floodwaters have been covering the road for…

Read More

28/10/2022: Deliveries Resume in Northern NSW

Photo of Flooding on road

28 October 2022 Dear Valued Client, Please note that most affected areas previously listed have re-opened. At this stage, we are going through a backlog which we hope to clear over the next few days. Minor delays are expected. Once again, thank you for your support. Regards, The AirRoad Team. 25 October 2022 Dear Valued…

Read More

STS and Pickup Requests to Move Online

29 July 2022. Dear Valued Client, At AirRoad, we are constantly looking at ways to improve operational efficiency and make the pickup and delivery process as seamless as possible. Please note that from Monday September 5 2022, all clients will be required to submit their STS, Pickup and 3rd Party consignment requests via the My…

Read More

07/07/2022: Service Disruption in NSW

Photo of Flooding on road

July 7 2022 Dear Valued Client, As the rains in Sydney have started to ease, our vehicles are back to attempting deliveries wherever it is safe to access and attempt. Delays are expected as we have a backlog to clear as well as increased volumes due to the start of the new financial year. Please…

Read More

13/04/2022: Deliveries Resume in Northern NSW

Photo of Flooding on road

13 April 2022 Dear Valued Client, Please note that deliveries have resumed in the Lismore and Ballina regions. However, we do have a backlog to clear and minor delays are expected. Regards, The AirRoad Team. 30 March 2022 Dear Valued Client, Please note that heavy rain, flooding and road closures have led to delays in…

Read More

09/03/2022: Delays in NSW due to Flooding

Photo of Flooding on road

Update 7: March 9 2022 Dear Valued Client, Conditions in Sydney have started to improve and floodwaters in affected areas are beginning to recede. Please note that we will attempt to service areas that we can safely access. At this stage, we do have a backlog to clear and minor delays are expected. The situation…

Read More

15 February 2022: COVID-19 Update

At any point in time, we continue to be affected by COVID-19, and our Drivers or Operations Teams being in self-isolation. However, we are making other arrangements where possible and delivering your goods. As a result, we expect delays of a few days due to the impact of the current pandemic and appreciate your patience.

Read More

10/01/2022: Service Impact due to COVID-19

January 10 2022 Dear Valued Client, Like most businesses in Australia, we are currently facing very challenging times due to COVID-19 and self-isolation requirements for some of our staff. We are trying our best to maintain high levels of service for our clients and their customers, with the limited staff and resources currently available. There…

Read More